Shipping policy
Shipping Policy
At Orina, we aim to deliver your orders safely and as quickly as possible across Pakistan.
Delivery Time
Orders are usually delivered within 3–7 working days. Delivery times may vary depending on your location and courier service.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Cash on Delivery
We offer Cash on Delivery (COD) on eligible orders. Please provide a valid phone number and complete delivery address when placing your order.
Order Processing
Orders are generally processed within 1–2 working days after confirmation. You may receive a call or message from our team to confirm your order.
Delivery Delays
Delivery may occasionally be delayed due to weather, public holidays, courier issues, incorrect addresses, or other circumstances beyond our control.
Incorrect Address
Customers are responsible for providing the correct name, phone number, and delivery address. Orina is not responsible for delays or failed deliveries caused by incorrect or incomplete information.
Order Tracking
If tracking is available for your order, the tracking details will be shared with you once your order has been dispatched.
Contact Us
For any questions regarding your order or delivery, please contact Orina Customer Support through the contact details available on our website.